Privacy Policy

Effective Date: August 1, 2026

Welcome to Casino Eth. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and services in New Zealand. We are committed to safeguarding your privacy and ensuring that your personal information is handled in accordance with applicable laws, including the New Zealand Privacy Act 2020.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Identification Information: such as your name, date of birth, email address, phone number, and residential address.
Account Information: username, password, account preferences, and transaction history.
Payment Information: credit/debit card details, billing information, and other payment method data.
Technical Data: IP address, browser type, device information, operating system, and log data.
Usage Data: information about how you use our website and services, including pages visited, time spent, and clickstream data.
Cookies and Tracking Technologies: data collected through cookies and similar technologies as described in our Cookie Policy.

2. How We Use Your Information

We use your personal information for the following purposes:

To verify your identity and comply with legal and regulatory requirements, including anti-money laundering and responsible gambling obligations.
To provide, operate, and maintain our services.
To process transactions and payments securely.
To communicate with you regarding your account, promotions, updates, and customer support.
To improve our website, services, and user experience.
To detect, prevent, and address fraud, security issues, and other illegal activities.
To comply with applicable laws and regulations.

3. Disclosure of Your Information

We do not sell your personal information. We may share your information with:

Service providers and partners who assist us in operating our business, such as payment processors, IT service providers, and customer support.
Regulatory authorities, law enforcement, or government agencies as required by law or to protect our rights and comply with legal obligations.
Affiliated companies within our corporate group for the purposes described in this policy.

4. International Data Transfers

Your information may be transferred to and processed in countries outside New Zealand, including countries that may not have the same data protection laws. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

Access your personal information held by us.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal and contractual restrictions.
Withdraw consent where we rely on your consent to process your data.
Complain to the Office of the Privacy Commissioner if you believe your privacy rights have been breached.

To exercise your rights or for any privacy-related inquiries, please contact us at:

Email: [email protected]
Mailing Address: Privacy Officer, Casino Eth, 123 Gaming Street, Auckland 1010, New Zealand

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information, please review our Cookie Policy.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +64 9 123 4567
Mailing Address: Privacy Officer, Casino Eth, 123 Gaming Street, Auckland 1010, New Zealand